FAQ - Payment & Billing
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How am I billed for orders and membership fees?
We will charge the credit card attached to your account for any applicable membership fees and any orders you place.
How am I paid for my customer orders?
As your customers purchase your products, you may accrue a positive balance on your account (depending on the prices you set). We will pay off a positive balance of $50 or more once a month by mailing you a check for the balance or depositing directly to the bank account of your choice. If your positive balance is below $50, it will roll-over to the next pay period, unless otherwise requested.
How do I view my statements and current balance?
From the Studio menu, choose View Statements. Your current closing balance will be listed at the top. You may view past statements by choosing them from the drop-down menu at the top.
What credit cards do you accept?
We accept American Express, Discover, MasterCard and Visa.
How do I cancel my membership?
To cancel your membership, please contact us.