FAQ - Viewing & Managing Your Images
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I just want to view my images. How do I do this?
There are multiple pages which allow you to view your event images. You may do so from the Order Prints page or any of the pages available from the My Photos menu. The page you view from may depend on what -- if anything -- you want to do with the images as you browse them.
What options do I have to edit and arrange my event images?
Once you have access to your event, you have several options. Following is an overview, but you can find more information on each item in this section of the FAQ.

  • Categorize Photos: Organize the images by placing them in one of the pre-made categories, or make your own.
  • Copy to Folders: Create custom folders and copy images into them. Useful for further organizing of the event.
  • Set Public/Private: Hide images from family and friends by marking them as private. Private images will be visible only to you and your photographer.
  • Crop & Modify: Make minor edits to the images. You can crop, rotate, adjust contrast, and more.
  • Compare Photos: Display and compare up to four photos side-by-side. Use this page to also send up to four images to family and friends via email.
What is the Categorize Photos page and how do I use it?
The Categorize Photos page allows you to organize images by placing them into categories for easier browsing.

There are a number of pre-made categories which are geared towards wedding events, but you are free to make your own categories as well. You can create a new category by clicking the Add Category button and typing in a name. You may delete a category by clicking the 'X' next to its name. To move an image to a category, open the category on the right, select the image on the left, and drag it into the category. To remove an image from a category (that is, to return it to the Uncategorized category), open the category containing the image, select the image, and click the Remove Selected button. You may also select and drag multiple images.

Tip: Individual images can be made public or private, and so can entire categories. Editing a category from the Categorize Photos page will allow you to choose whether the category is public or private.
What is the Copy to Folders page and how do I use it?
The Copy to Folders page allows you to further organize and customize the event by creating folders which can contain copies of images.

You can create a new folder by clicking the Add Folder button and typing in a name. You may delete a folder by clicking the 'X' next to its name. To copy an image to a folder, open the folder on the right, select the image on the left, and drag it into the folder. To remove an image from a folder (that is, to delete that copy of the image), open the folder containing the image, select the image, and click the Remove Selected button. You may also select and drag multiple images.

Tip: Individual images can be made public or private, and so can entire folders. Editing a folder from the the Copy to Folders page will allow you to choose whether the folder is public or private.
What is the Public/Private page and how do I use it?
The Public/Private page allows you to toggle the public/private status of each image. An image marked as public will be viewable by anyone who can view the event (they will still need a password if one is set). An image marked as private will only be viewable by you and your photographer. This is useful for images which you are not be comfortable sharing with family and friends.

To change the status of an image, select it on the left and click either the Make Public or Make Private button. You may also select multiple images at once.

Tip: Individual images can be made public or private, and so can entire categories and folders. Editing a category or folder from the appropriate page will allow you to choose whether the folder or category is public or private.
What is the Enhance & Modify page and how do I use it?
The Enhance & Modify page allows you to make minor edits to a single image at a time.

Instructions:
  • To edit an image, click on it and the crop/edit screen will pop up. Here, you can crop, zoom, rotate, choose a tone, and set contrast, brightness, and sharpness.
  • If you have previously edited an image, you may click the Restore Original button to remove all edits.
  • If you would like to undo the current round of edits only, click the Reset button or simply exit the screen without saving.
  • Be sure to save any changes you make by clicking Save Changes.

Notes:
  • The contrast, brightness, sharpen, zoom, and rotate controls are for online viewing purposes only. Changes made to these options will not affect final products.
  • The crop and tone options will apply to print orders but will not apply to other products such as Image Discs, Image Downloads, and DVD Montages. The original images will be used for these other products.
What is the Compare Photos page and how do I use it?
The Compare Photos page allows you to view up to four images side-by-side. This is useful when you have similar images and are trying to choose the best one. Simply select up to four images from the left to view them together.

You may also email images from this page. To do so, choose up to four images and click the Email to Friends button. If you have added any contacts to your Family & Friends list, they will appear here and you can quickly choose who you would like to send the images to. You may also create a new contact by clicking Add.
What is the difference between a Category and a Folder?
Categories and folders work similarly but serve separate purposes:

Categories contain the original images, meaning each image can only exist in one category at a time. They will have names like "Ceremony" and "Formal Portraits." Folders, on the other hand, contain copies of the images, so the same image may be copied to many different folders. Folders will have names like "Bob's Favorites" and "Pictures of Sue."

When to use categories:
  • For easier browsing, we suggest categorizing all images. This is a step that will most likely be taken by your photographer before releasing the event to you, but you may also categorize or recategorize your own images.
When to use folders:
  • Folders can be used by yourself, your photographer, and family and friends for a variety of purposes:
  • Create a "My Favorites" folders to share selected images with others.
  • Create a "To Print" folder to collect images before placing a print order.
  • Create a "Flower Girl" folder to show to proud parents.

Tip: Individual images can be made public or private, and so can entire categories and folders. Editing a category or folder from the appropriate page will allow you to choose whether the folder or category is public or private.
I messed up an image when editing it. Can I get the original back?
Yes. Go to the Enhance & Modify page and select the image in question. The crop/edit screen will appear and load the image. Click the Restore Original button and then click Save once the original image loads. You now have the original image back.
Can I hide certain images in my event so that others cannot view them?
Yes. There are a couple ways to do this:
  • On the Public/Private page, choose the images in question and set them to be private. Only your photographer and yourself will be able to view these images.
  • On the Categorize Photos page, click Add Category. Give it a name and uncheck the Public option, then click Save. Any images you move to this category will now be private and only viewable by yourself and your photographer.